Business Associate Agreements
BAAs are available for applicable healthcare customers when CareMemory processes protected health information on their behalf.
Enterprise Trust Center
Security and clinical control by design.
CareMemory is designed for healthcare workflows where privacy, provenance, access control, and clinician oversight matter.
Trust Dashboard
CareMemory security design overview
Encryption at rest
Designed in
Encryption in transit
Designed in
Role-based access
Designed in
Patient consent controls
Designed in
Physician review required
Designed in
Audit activity
Designed in
Secure infrastructure
Designed in
Data recovery design
Designed in
Security architecture
Controls designed for healthcare workflows.
Qualified operational boundaries make privacy, access, data handling, consent, and clinical authority clear during enterprise evaluation.
Access Control
Role-based and least-privilege access controls are designed to limit information to authorized users and workflows.
Data Protection
CareMemory is designed to protect healthcare data in transit and at rest using appropriate encryption and security controls.
Tenant Isolation
Clinic and organization data is logically isolated with authorization enforced across application and service workflows.
Auditability
Meaningful access, consent, sharing, clinical review, approval, and release events are designed to be attributable and auditable.
Patient Authorization & Consent
CareMemory supports explicit authorization and consent workflows, including encounter-specific recording controls.
AI Data Use
Customer PHI is not used to train publicly available or general-purpose AI models without express written authorization and applicable legal requirements.
Clinician Control
AI-generated clinical content remains draft material until reviewed and approved through the applicable clinician workflow.
Operational controls
Control boundaries that enterprise teams can evaluate.
The model separates the control domain, the operational boundary, and the evidence posture without implying unsupported certification.
| Control domain | Operational boundary | Evidence posture |
|---|---|---|
| Identity & access | Authenticated, role-aware access with least-privilege intent | Access activity designed to be reviewable |
| Data protection | Encryption safeguards in transit and at rest | Architecture and configuration reviewed during implementation |
| Clinical output | Drafts remain editable; physician approval is required | Approval state remains visible in the workflow |
| Interoperability | Resources and scopes are explicitly authorized | Source and connection context remain traceable |
| Patient participation | Permission and sharing boundaries are explicit | Consent-related activity is designed for auditability |
| Downstream action | No silent write-back or autonomous clinical action | Any enabled action requires defined governance |
Policy boundary
Technology enables controls. Organizations define policy.
Final access rules, retention, enabled resources, downstream actions, and evidence requirements depend on the deploying organization, its EHR environment, contractual terms, and approved implementation configuration.
Information architecture
How information moves securely through CareMemory
A seven-stage path connects patient permission, protected clinical work, required physician approval, and patient-controlled continuity.
Stage 1
Patient Consent
The patient authorizes encounter capture before information enters the workflow.
Stage 2
Encrypted Processing
Authorized information moves through encrypted, protected processing.
Stage 3
Protected Clinical Workspace
Clinical context is organized inside a controlled workspace.
Stage 4
Physician Review
The treating physician reviews each clinical draft and may edit it before approval.
Stage 5
Physician Approval
Human approval is required before patient-facing clinical content is released.
Required control
Stage 6
Patient Summary
Only physician-approved information becomes the patient summary.
Stage 7
Health Vault
The approved summary strengthens the patient-controlled longitudinal record.
Inspectability
Built around inspectability.
CareMemory is designed so important clinical context can be traced to its source, AI-generated content remains distinguishable from source information, and clinician approval remains explicit.
Source traceability
Important context retains source identity, dates, and document context for inspection.
Visible draft state
AI-generated material remains distinguishable from underlying source information.
Explicit approval
Clinician review and approval remain visible control points in the workflow.
Clinical safety
Human-in-the-Loop Clinical AI
AI supports the clinical workflow while decision-making authority and medical responsibility remain human.
AI Assists
AI organizes clinical information but never replaces physician judgment.
Physician Reviews
Every clinical draft requires physician review before approval.
Physician Approves
Nothing becomes part of the visit summary until approved.
Clinical Accountability
Medical responsibility always remains with the treating physician.
Interoperability governance
Connected where permitted. Controlled at every step.
Interoperability is designed around scoped access, source visibility, physician review, and explicit boundaries on downstream actions.
Patient-authorized access
Scoped connectivity
Source-aware context
Role-based permissions
Physician review required
No silent write-back
Security FAQ
Security & Privacy Questions
Concise answers for clinical, privacy, and enterprise evaluation teams.
Yes. CareMemory is designed around healthcare privacy and security safeguards. Deployment requirements and agreements are reviewed during enterprise evaluation.
Bring your security and clinical governance questions.
Review the intended controls, deployment boundaries, enabled resources, and evidence requirements against your organization's real environment.
Plan a security review